App Support
Something not working in Reelscraft, or an idea for what it should do next? Happy to help.
Send us an email with your issue or feedback:
Contact SupportFrequently Asked Questions
How do I trim a clip?
Tap the clip in the timeline to select it. Orange handles appear on both ends — drag them inward to trim. To cut a clip in two, move the playhead to the spot and tap the scissors.
How do I move or resize a title?
Tap the title on the video to select it, then drag it to move it, pinch to resize, and twist with two fingers to rotate. On Mac, use the Size and Rotation sliders in the Text panel. To change when it appears, drag its yellow bar in the timeline, or drag the bar's right edge to make it longer or shorter.
Why is there a watermark on my export?
Free exports carry a small “Made with Reelscraft” mark in the corner. Reelscraft Pro removes it and unlocks 4K. Pro is a one-time purchase, not a subscription.
I bought Pro on another device. How do I unlock it here?
Make sure you're signed in with the same Apple Account, then open the Pro screen (the sparkles button in the project library) and tap Restore Purchase.
Save to Photos isn't working.
Reelscraft needs permission to add videos to your library. Open Settings › Privacy & Security › Photos › Reelscraft and allow access, then export again. You can also use Share to save the file to Files or send it straight to another app.
Where are my projects stored? Can I delete one?
Projects, and copies of the media you import, are kept on your device inside Reelscraft. Touch and hold a project in the library and choose Delete to remove it. Your originals in Photos are never touched.